Elevè

Elevé is a luxury booking platform that connects travelers with the world’s most exclusive stays — from private villas and penthouses to boutique retreats and five-star resorts. We handpick every property to ensure it meets the highest standards of comfort, design, and service.

Absolutely. Every property listed on Elevé is carefully vetted for quality, authenticity, and service standards. We personally review amenities, locations, and guest experiences to ensure you enjoy a truly elevated stay.

Our direct booking process is simple: select your dates, choose your preferred property, and complete the secure checkout online—no third-party fees involved.

Our direct booking process is simple: select your dates, choose your preferred property, and complete the secure checkout online—no third-party fees involved.

Booking with Eleve is simple:

1. Search – Enter your destination, travel dates, and guest details.
2. Explore – Browse curated luxury properties with detailed descriptions and high-quality photos.
3. Book – Select your preferred property and complete your reservation securely in a few clicks.

Yes, but it depends on the cancellation policy set by the property owner:

• Flexible – Free cancellation within a specified period.
• Moderate – Partial refund if canceled before a set date.
• Strict – Non-refundable bookings for peak dates or exclusive properties.

You can review cancellation details in your booking confirmation email or under My Trips in your Eleve account.

Yes! Our dedicated concierge team can assist with:

• Airport transfers
• Private chefs
• Luxury car rentals
• Event planning and personalized itineraries

Concierge services can be added during checkout or requested after booking.

We prioritize your safety by:

• Verifying property ownership and host identities
• Offering secure, contactless payments
• Providing 24/7 customer support
• Enabling guests to view verified reviews and property ratings before booking

You can reach us anytime via:

• Email: support@eleve.com
• Live Chat: Available 24/7 on the Eleve website and app
• Phone Support: Premium members get priority assistance through our VIP helpline